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Frequent Asked Questions
Your go-to resource for answers to common queries about our furniture store. We've compiled a list of frequently asked questions to make your shopping experience as seamless as possible. If you can't find the information you're looking for, feel free to reach out to our customer support team for personalized assistance.
Do you offer help with product selection for new businesses?
admin2025-12-15T17:51:24+00:00Yes, if you are opening a new café, takeaway or food business, we can suggest a starter list of food packaging, disposable tableware and hygiene supplies based on your setup.How can I contact Zipply if I have a question?
admin2025-12-15T17:50:54+00:00You can reach us using the contact form on the website or via the contact details shown in the footer. Our support team is happy to help with product advice, orders and delivery queries.How can I make more sustainable choices when ordering?
admin2025-12-15T17:50:10+00:00Look for items marked as recyclable, compostable or lower impact, such as wooden cutlery and palm leaf tableware. Our team can also recommend options that balance sustainability with performance and cost.
Are your products compliant with UK single-use regulations?
admin2025-12-15T17:49:40+00:00We monitor current UK rules on single-use items and work to offer products that meet these requirements. Product descriptions highlight any relevant information so you can buy with confidence.Can I return items if I change my mind?
admin2025-12-15T17:49:08+00:00Subject to our terms, unopened and unused products in their original packaging may be returnable. Contact us before sending anything back so we can confirm the steps.